全国2010年10月高等教育自学考试

英语写作试题

课程代码：00603

I. Supply the missing paragraph (20 points)

The following passage is incomplete with one body paragraph missing. Study the passage carefully and write the missing paragraph in about 100 words. Make sure that your tone and diction are in unity with the passage provided.

Benefits of Face-to-Face Communication

Face-to-face communication is the first basic communication method. In the era of information technology, people are now faced with a myriad of communication options. Be it letters, emails, or telephone conversations, none is more effective than face-to-face interaction, because it helps the speaker to convey a complete message, obtain immediate feedback, and build trusting relationship.

In addition, face-to-face communication provides immediate feedback. If the message is ambiguous, the speaker can clarify it right away. The listener can raise questions if he feels confused. Hence, the speaker can detect and prevent possible misunderstandings or confusion among the listeners. Since all the people involved in the interactive process can easily see each other, their approval, interest, or disregard can easily be deduced and dealt with. Renowned CEOs, like Bill Gates, attach much importance to face-to-face communication and highly appreciate the timely responses of the staff at business meetings.

Lastly, face-to-face communication enhances the relationship between people. It’s difficult to build rapport only over emails or through phone calls. It seems that people tend to depend less and less on face-to-face talks to express their gratitude and appreciation, but this form of contact is extremely important for establishing trusting relationship. As an office worker, what would you feel when your colleagues come up to your desk and congratulate you on the great report you sent or the presentation you made recently? If a team leader calls his team members to the office just to say “thanks” and pat their backs, the team will be sure to take a liking to him immediately.

Even in the modern world full of electronic communication devices, face-to-face